Parature Feature Spotlight
Did you know you can schedule and reschedule your Premium Packaged and Designer reports? Skip the hassle of having to remember to run a report every few weeks. You can schedule reports to automatically run on a specific date. Scheduling reports can help you keep track of your KPIs and efficiently monitor other valuable statistics. You can control how often your reports should run and determine what formats the reports should be exported as. Reports can also easily be rescheduled if you need to make any changes. Plan your future reports so you can improve your Customer Service!
To learn more about Scheduling and Rescheduling Premium Custom Reports, check out this article.
Poll of the week
Parature Premium Reports provide insights into your entire Department and help you keep track of the many Key Performance Indicators that shape your Customer Service efforts. This week's question is: Do you prefer Premium Packaged Reports, or do you prefer to design your own Custom Reports?
Click the link below to take our poll!
How do I make make my Premium Reports more effective?
To learn more about Premium Reports, read our response here!
Do you have any best practice questions like the one below? Rate and submit feedback to the response article below if you have your own questions that you would like to submit. Check back every Friday to see if your question made it to our Dear Parature post!
Listed below are upcoming Parature events. Check back here to find out about updates or changes.
Missed out on Parafest 2014? Want to relive the experience? No worries! To catch up on pre-Conference training materials, keynote presentations and conference track sessions, click here!